Returns & Exchanges
Yves Salomon offers a sophisticated return process, allowing customers to return or exchange items within 14 days of delivery provided they are in their original, unworn condition with all security tags attached. We are committed to ensuring your complete satisfaction with our luxury collections.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original designer packaging and include the printed return authorization form inside the box to ensure efficient processing.
- 3.Affix Shipping Label
Attach the pre-paid DHL or UPS return label provided in your original shipment to the outside of the package, ensuring no previous labels are visible.
- 4.Drop Off or Collection
Hand your parcel to an authorized courier drop-off point or schedule a complimentary pick-up service through our logistics partner's website.